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Returns & Refunds
At Drink Ctrl, we want you to be completely satisfied with your purchase. If your beverage arrives damaged or incorrect, we offer a 30-day return window for unopened products.
1
Initiate a Request
Contact our support team with your order number and a photo of the items you wish to return.
2
Receive Authorization
Once approved, we will send you a pre-paid shipping label and detailed instructions on where to send your package.
3
Pack and Ship
Securely pack the unopened beverages in their original packaging and drop the parcel off at any authorized carrier location.
4
Refund Processing
After we inspect your return, a refund will be issued to your original payment method within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing